Seamless Integration Speeds Document Retrieval At Aqua America, Inc.

Aqua America, Inc. is the nation's largest U.S.-based, publicly-traded water utility, providing water and wastewater services to approximately 2.5 million residents in Pennsylvania, Ohio, Illinois, Texas, New Jersey, Indiana, Virginia, Florida, North Carolina, Maine, Missouri, New York and South Carolina. Aqua America also provides water and wastewater consulting and contract operations and management services to selected clients.

Aqua America realized that replacing paper file storage with an electronic document management system would improve document retrieval time, information sharing and productivity. After evaluating several products, company administrators determined ImageNow document management, imaging and workflow suite was the best fit for the accounts payable department.

"The ability of ImageNow to integrate with our Lawson® system was the main reason we selected the product," says Leon Chain, Mid-Atlantic Region controller. "We decided it was the best solution to our recordkeeping and invoice processing issues."