ECM CONTRIBUTORS

  • To Get To Better Records Management, Take The Bridge

    Improving records management is a little like losing weight. It’s easiest to lumber along not thinking about it, until a wakeup call comes, like chest pains or the doctor telling you that you are one milkshake away from diabetes.

  • The New World Of Patient Data Management

    In today’s increasingly paperless world, companies across industries have been rapidly adopting electronic file systems, record keeping and communication programs. The healthcare industry is no exception. Advancements in patient record technology are revolutionizing the way the healthcare system is run and operated. The days of relying solely on paper charts and notes to record patients’ medical histories are obsolete, and in many offices and healthcare institutions, they are gone completely. These outdated systems are replaced by cutting-edge yet easy to use web-based solutions that handle all documents digitally, thereby improving speed of access to important patient records while reducing administrative burdens, improving efficiency and lowering costs. By Simon Wieczner, CEO, Snowbound Software

  • Why Metadata Should Be The Cornerstone Of Your ECM Strategy

    Experts say that the more valuable the information asset, the more metadata you’ll find associated with it, and therefore the more critical managing metadata becomes to your organization. Unfortunately for many companies, metadata continues to be an afterthought, particularly when implementing an enterprise content management (ECM) solution.

  • The Next PC Era

    Welcome to the new PC era!  A recent Gartner Research report has coined the next age of computing, the age of the Personal Cloud. In this new PC era, information workers will carry between 4 and 6 computing devices, many of which have not been provisioned by corporate IT. The PC era is being ushered in by ‘Bring Your Own Device’ (BYOD) initiatives at organizations worldwide, through which employees are free to purchase their own mobile devices for work.  While often seen as a cost-cutting measure for IT, make no mistake.

  • Three Ways Mailroom Automation Is The Future Of Customer Engagement

    Today’s enterprise organizations are tasked with ingesting and distributing incoming mail and documents at an ever-expanding volume and rate. Getting a handle on efficiently managing and processing such information is a critical step toward increasing the productivity of departments, groups and individuals.

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FEATURED ARTICLES

  • Zebra To Acquire Motorola’s Enterprise Business for $3.5 Billion

    Transaction expected to be completed by end of the year, enhancement of growth prospects, creation of value expected By John Oncea, editor

  • Intelligent Information: Improving the Customer Experience

    A recent consumer magazine survey showed that over 25% of the general public has had cause for complaint about their interactions with a product or service provider in the last year, and 64% would be put off switching their business to a company that had a poor reputation for customer service. “How satisfied are you with the service you received?” is no longer the key question for customer satisfaction measures.

  • Lender's Loan Volume More Than Doubles With New Distributed Document Capture & ECM Software

    Throughput, the quantity of raw material or information processed or communicated in a given time, can either hamper or help an organization.

  • Creating Intelligent Customer Service Experiences

    As consumers, we value simple, practical support in our search for solutions. Of course, we expect to be served quickly, politely, and competently. About 84 percent of us trust other consumers’ experiences, but only 17 percent of us cite marketing messages alone for triggering a purchase decision 1 . Being able to access the Internet whenever and wherever we are has changed our expectations.

  • Input And Response Management: Your Path To Intelligent Process Automation

    Input Management still presents a major challenge to mid-size and large organizations that need to process large volumes of text-based business transactions on a daily basis – transactions that rely on input received by mail, e-mail and the Internet. Only companies that adopt a solid digital mailroom approach that analyzes, understands, and automates all incoming mail will manage to successfully control this growing flood of information.

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HP Digital Sender 9250

HP Digital Sender 9250

Share, archive, and integrate paper documents into electronic workflows with a dedicated device.
ibml SoftTrac Capture Suite

ibml SoftTrac Capture Suite

ibml’s SoftTrac® Capture Suite enables ImageTrac® users to centralize hardware setup and information tracking, control and export as well as integrate other scanners into their capture environment.

DocYard

DocYard

DocYard provides scan service providers and record managers with a platform from which they can streamline their document conversion and capture environments.
OPEX AS7200i Document Capture Platform

OPEX AS7200i Document Capture Platform

The world’s most efficient out-of-the-envelope scanning platform has just evolved. Introducing the OPEX AS7200i high-volume production scanner with integrated mail extraction.

A2iA CheckReader Custom Module For Kofax Capture

A2iA CheckReader Custom Module For Kofax Capture

Upgrading your Kofax Capture solution for comprehensive check indexing capabilities is easy with the A2iA CheckReader Custom Module for Kofax Capture.
Datacap Forms Processing Software

Datacap Forms Processing Software

If your organization is employing data entry operators to input data from paper transaction documents, you have an opportunity to realize significant savings by automating with forms processing software. Datacap Taskmaster is a powerful tool for processing all types of forms.
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  • Konica Minolta Acquires Pitney Bowes Canada’s Document Imaging Solutions Business

    Konica Minolta Business Solutions U.S.A. (Konica Minolta) recently announced that Konica Minolta Business Solutions (Canada) has acquired Pitney Bowes Canada’s Document Imaging Solutions (DIS) business, consisting of the hardware and document management software solutions segment, which generated approximately CAN$82M in revenue in 2013.

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