• To Get To Better Records Management, Take The Bridge

    Improving records management is a little like losing weight. It’s easiest to lumber along not thinking about it, until a wakeup call comes, like chest pains or the doctor telling you that you are one milkshake away from diabetes.

  • The New World Of Patient Data Management

    In today’s increasingly paperless world, companies across industries have been rapidly adopting electronic file systems, record keeping and communication programs. The healthcare industry is no exception. Advancements in patient record technology are revolutionizing the way the healthcare system is run and operated. The days of relying solely on paper charts and notes to record patients’ medical histories are obsolete, and in many offices and healthcare institutions, they are gone completely. These outdated systems are replaced by cutting-edge yet easy to use web-based solutions that handle all documents digitally, thereby improving speed of access to important patient records while reducing administrative burdens, improving efficiency and lowering costs. By Simon Wieczner, CEO, Snowbound Software

  • Why Metadata Should Be The Cornerstone Of Your ECM Strategy

    Experts say that the more valuable the information asset, the more metadata you’ll find associated with it, and therefore the more critical managing metadata becomes to your organization. Unfortunately for many companies, metadata continues to be an afterthought, particularly when implementing an enterprise content management (ECM) solution.

  • The Next PC Era

    Welcome to the new PC era!  A recent Gartner Research report has coined the next age of computing, the age of the Personal Cloud. In this new PC era, information workers will carry between 4 and 6 computing devices, many of which have not been provisioned by corporate IT. The PC era is being ushered in by ‘Bring Your Own Device’ (BYOD) initiatives at organizations worldwide, through which employees are free to purchase their own mobile devices for work.  While often seen as a cost-cutting measure for IT, make no mistake.

  • Three Ways Mailroom Automation Is The Future Of Customer Engagement

    Today’s enterprise organizations are tasked with ingesting and distributing incoming mail and documents at an ever-expanding volume and rate. Getting a handle on efficiently managing and processing such information is a critical step toward increasing the productivity of departments, groups and individuals.

More Contributed Editorial


  • Augmenting SharePoint 2013 Security through Browser DRM

    This whitepaper describes an approach to achieving that middle ground by diverting SharePoint 2013 document viewing to a secure browser-based environment with customizable digital rights management (DRM) controls and other additional functionality.

  • Zebra To Acquire Motorola’s Enterprise Business for $3.5 Billion

    Transaction expected to be completed by end of the year, enhancement of growth prospects, creation of value expected By John Oncea, editor

  • Intelligent Information: Improving the Customer Experience

    A recent consumer magazine survey showed that over 25% of the general public has had cause for complaint about their interactions with a product or service provider in the last year, and 64% would be put off switching their business to a company that had a poor reputation for customer service. “How satisfied are you with the service you received?” is no longer the key question for customer satisfaction measures.

  • Lender's Loan Volume More Than Doubles With New Distributed Document Capture & ECM Software

    Throughput, the quantity of raw material or information processed or communicated in a given time, can either hamper or help an organization.

  • Creating Intelligent Customer Service Experiences

    As consumers, we value simple, practical support in our search for solutions. Of course, we expect to be served quickly, politely, and competently. About 84 percent of us trust other consumers’ experiences, but only 17 percent of us cite marketing messages alone for triggering a purchase decision 1 . Being able to access the Internet whenever and wherever we are has changed our expectations.

More Featured Articles


Datacap Forms Processing Software

Datacap Forms Processing Software

If your organization is employing data entry operators to input data from paper transaction documents, you have an opportunity to realize significant savings by automating with forms processing software. Datacap Taskmaster is a powerful tool for processing all types of forms.
SpringCM Records Management

SpringCM Records Management

In today’s environment of increasing controls and compliance, organizations need a way to manage the retention and destruction of business content according to company policy. Most importantly, they must do this in a way that is in harmony with, and supportive of, their overall document management policies and procedures. Fortunately, SpringCM has a practical and cost effective approach to addressing many records management requirements.
OnBase ECM E-Forms

OnBase ECM E-Forms

OnBase Electronic Forms (E-Forms) provide users the ability to submit electronic HTML forms directly to OnBase. E-Forms add significant functionality and time savings in everyday work.
Records Management For Government

Records Management For Government

Digital government is here. As technology evolves, people are expecting to engage with their government in new ways. Society is becoming increasingly mobile and content is moving into the cloud, putting pressure on governments to interact with constituents in new ways—across many channels and formats—openly, transparently, and securely.

Kodak Info Activate Solution

Kodak Info Activate Solution

Whether you use Microsoft SharePoint or another collaboration platform, chances are your biggest challenge remains getting critical data off paper and into your business process workflow.  Kodak Info Activate Solution enables users to get paper documents into Microsoft SharePoint with one click of a mouse.  The end result is simpler data capture, more organized workflow, and more manageable content, all with seamless integration.

Panasonic Back Office KVS-4065CL

Panasonic Back Office KVS-4065CL

Our innovative scanner uses a reliable, industry-first paper feed mechanism to quickly detect stapled documents and halt scanning to minimize damage to the optical glass and the document. It also senses double-sheet feeding to prevent misfeedings. This minimizes errors and problems in large scanning runs.
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