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Upgrade Scanning, Increase Productivity

July 1, 2010

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Case Study: Upgrade Scanning, Increase Productivity

By ibml

"No one wants to hear about adding more employees," says Lisa Coleman, MHA, RHIA, director, Centralized Scanning, Memorial Hermann Healthcare System (MHHS).

That created a challenge when MHHS decided several years ago to centralize its scanning operation – which had been spread across MHHS' 11 hospitals in the Houston, Texas, area – and add inpatient records to the documents it was scanning – all while adhering to a strict 24-hour turnaround time for scanning patient records.

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Case Study: Upgrade Scanning, Increase Productivity

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