Articles
Woodrow Wilson Rehabilitation Center Goes Digital With DocFinity
April 19, 2010
•Case Study: Woodrow Wilson Rehabilitation Center Goes Digital With DocFinity
By Optical Image Technology
Over the past six decades, serving clients promptly with appropriate services had become increasingly difficult as the number of program participants and the stockpile of associated documentation grew. Timely access to records, referrals, doctor recommendations, test results, medication records, and other paperwork was critical to ensure appropriate client services, and the inevitable challenge of managing scattered paper-based information was frustrating for everyone. Inadvertently misfiled, lost, or waylaid documents encumbered the decision making process and in some cases delayed treatment.
WWRC had sought a solution for document management several years earlier, but an attempt to introduce it without appropriate end-user training had hindered adoption. By 007- 008, increasing regulations and growing volumes of documentation made it clear that WWRC had to find a way to manage documents more efficiently and cost effectively.
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