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•Article: Record Management Compliance

Industry experts discuss the current trend of ensuring public records are public, while still protecting privacy.

What drives technological innovation and adoption? Oftentimes, it's the possible benefits that come with adoption, such as gained efficiencies or added functionality. Of course, RFID (radio frequency identification) is a supply chain technology that has huge benefits but has been slow to be adopted. Due to the Electronic Freedom of Information Act (E-FOIA) and a myriad of state public records acts, legislation is pushing the adoption of records management technology that can be used to share information, while still retaining certain elements of privacy.

Legislation dictates that you, as a citizen, have the right to view certain public information. You also have the right to have your private information stricken from certain records. How much information is too much? What should be kept private, and what should be made public? I spoke with three experts on privacy acts and electronic content. They provided me with the current landscape of privacy and electronic content.

Records management software has been around for decades. Is it equipped to handle privacy requirements? "Simply, the purpose of records management software is to ‘manage records' according to a company's plan for particular classes of records," says Peter Mojica, VP of product strategy/management of AXS-ONE. "On the surface, adding a privacy component to a records management system appears simple: We can designate a class of records as ‘private' to keep it confidential and stored someplace where no one can see it."

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•Article: Record Management Compliance