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•Guest Column: Manager's ECM Training Checklist: Six Ways To Ensure Success

By Mike Douglass, Training Specialist, Optical Image Technology, Inc.

Managers who approach training with the attitude that employees should educate themselves encourage self reliance, but there is a high cost—especially in a competitive marketplace. Everyday job demands typically allow limited time for exploration. This results in missed opportunities to increase performance, service, revenue, and profi ts. Often, by the time staff members have acquired the skills needed for optimal job performance, they have missed the chance to help the company get ahead.

Since technology improves rapidly, staying abreast of change is imperative. Although enterprise content management (ECM) technology has matured, new possibilities allow companies to drive data stored in multiple legacy systems, databases, and software applications across their enterprises more efficiently than ever. For employees to maximize their individual and collective worth, they must constantly update their skills. New technologies, software releases, and solutions to business challenges only deliver their full potential when end users take advantage of effi ciency gains before their competitors.

As you consider ECM training for your employees, there are six guiding principles to bear in mind. This checklist will help you to evaluate your ECM vendor's training program to ensure it matches your requirements and expectations, and delivers the results you need to succeed.

• Understand the difference between education and training
• Establish training goals
• Match proposed training benefits with expectations
• Choose the right environment for learning
• Choose the right trainer
• Measure the impact

Click Here To Download:
•Guest Column: Manager's ECM Training Checklist: Six Ways To Ensure Success