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•Guest Column: Indexing For The Enterprise: Retrieve Your Documents 100% Of The Time

By Jim Thumma VP of Sales and Marketing Optical Image Technology, Inc.

"Seek and you will find" would be great for workers if their software would consistently deliver the information they need, where and when they want it. Too often, the bridge between what's needed and what's found is incomplete, especially as organizations grow, the amount of stored information increases, and more people are involved. A sea of documents, disparate legacy and line-of-business systems, and the paths each document travels during the business lifecycle makes some searches as inefficient as sifting through dark file folders in a dim basement while wearing sunglasses. Service, reputations, and profits can suffer irreparably when documents are demanded and can't be located.

The challenges aren't always the result of inferior technology. Often they arise from poorly devised indexing plans.

Ideally, employees would determine what they need and have it delivered to their cerebral desktops. Not only is this impossible, but security considerations necessitate filtering what each user is (and is not) allowed to access. Web-based ECM , supported by an enterprise approach to indexing, delivers information workers need to succeed, unearthing relevant files within seconds. To ensure specific, meaningful, and consistent search results rather than extensive, irrelevant lists of files (or none at all), you should follow these basic indexing rules.

Click Here To Download:
•Guest Column: Indexing For The Enterprise: Retrieve Your Documents 100% Of The Time