Guest Column | June 23, 2010

Everything You Need To Know About Intelligent Enterprise Capture

By Sean Baird, senior manager, product marketing, EMC Corporation

Document capture has been around for some time, but forward- thinking organizations are unleashing a whole new level of document capture technology. Intelligent enterprise capture extends capture throughout – and beyond – your organization and automates all aspects of your capture process. ECM Connection is pleased to present a series of eight articles from EMC Captiva that will provide insight on the latest technology advancements, capture strategies, and more.

Part 1 — What You Should Do Differently With Your Capture Strategy

In practice, document capture is rarely about capturing one — or even just a few — different document types. Organizations encounter paper in many forms, produced by many other parties, including their customers and partners. Dealing with these various document types is one of the key challenges of many existing document capture implementations.

Part 2 — Front Office Capture - 5 Steps To Ensure Success

Paper remains an integral part in businesses today, but paper continues to slow business transactions and limit access to information. But with the availability of new devices – including low-cost desktop scanners, MFPs, and mobile captures devices – companies are increasingly taking the next step by moving capture closer to the source, scanning and processing documents at the point of entry.

Part 3 — Accelerate Your Business By Automating Paper-Based Processes

In the third installment of our Intelligent Enterprise Capture series, we'll discover how forward-thinking organizations are maximizing the value of their capture applications: by not only getting rid of the paper — and the costs of managing them — but also improving their businesses by streamlining processes that rely upon this paper.

Part 4 —Getting Your Paper Documents In SharePoint 2010

In the fourth installment of our Intelligent Enterprise Capture series, we'll review several key points to consider when it comes to transforming paper into digital content that can be delivered and leveraged within Microsoft® SharePoint®. While SharePoint has brought ECM to the masses in a simple and easy-to-deploy way, one question that looms large is: How do I get my paper into SharePoint so that I can transform it from a liability into an immediate business advantage? To answer that question requires careful consideration of the five key points outlined here.

Part 5 —Where Intelligent Capture Pays Off: Leverage A Common Platform To Support Departmental Needs

In this installment of our Intelligent Enterprise Capture series, Sean explains that one of the major challenges for IT organizations is the number of systems deployed to address business challenges throughout the company such as ERP systems, ECM systems, databases to address requirements, and document capture solutions. Multiply the requirements across departments and business units throughout the organization, and the magnitude of the challenge becomes apparent.

Part 6 —Enterprise Capture: Tell-Tale Stories On Why Flexibility Matters

In part six of our eight-part series on intelligent enterprise capture, we examine why a flexible approach to capture is key to the long-term success and on-going return on investment that all organizations should strive for.

Part 7 — Building A Business Case For Your Document Capture Project

Before implementing intelligent enterprise capture, organizations do their homework and prove that there is a business case for making the investment, committing the resources, and changing the business to take advantage of these solutions. When creating a business case, organizations can objectively show that document capture reduces costs, streamlines business processes, and reduces compliance risks. Within each of these areas, intelligent enterprise capture impacts the business in a number of different ways. In part seven, Sean addresses each of these benefits individually.

Part 8 — What To Consider Before Investing In Enterprise Capture

Before implementing intelligent enterprise capture, Although electronic files have in many cases replaced paper, most organizations still receive a substantial volume of paper that continues to play a critical role in today's business environment. Unfortunately, paper poses obstacles to getting information to the right people and systems in an efficient and timely way. For example, it costs a typical firm $20 simply to file a single document and another $120 every time someone goes looking for it. Worse yet is losing paper: recreate a single document and you'll drain 25 hours out of your labor pool.