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•Integration Story: GADOR

Used with permission from Integrated Solutions magazine

By upgrading its mail extraction and document imaging equipment, the Georgia Department of Revenue (GADOR) is eliminating manual document preparation tasks and accelerating its processing cycle.

Regardless of how much people talk about us living in an electronic age, the fact of the matter is every business still receives paper mail. Furthermore, much of this paper mail contains documents that have a direct impact on the bottom line of an organization. Invoices, checks, and remittances are just a few examples of documents businesses receive in the mail every day. The speed at which mail is internally sorted and distributed to the appropriate personnel for processing can affect your cash flow, credit standing, and customer service.

For many companies, a few modestly paid employees are all that is necessary to ensure mail reaches its intended final destination in a timely manner. However, for larger, mail-intensive organizations, it's not that easy. Manually sorting and processing hundreds of thousands, or even millions, of pieces of mail on an annual basis requires substantial staffing. Even then, the prospect of managing all of this paper leads to lost or misplaced documents and slows the overall flow of mail throughout an organization. Just think of the challenges your company would face if it were responsible for processing a minimum of 5 million pieces of mail each year? This unnerving prospect is a reality for GADOR. Recently, the agency turned to mail extraction and document imaging technology to automate steps in its mail processing cycle and improve its productivity.

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•Integration Story: GADOR