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•Part 5 of 5: ECM: Tips For Managing Change Effecitvely

While researching ECM, you've probably read some discouraging statistics about IT project failures, ranging anywhere from 30% to 50%. Gartner analyst Mark Gilbert recently noted that over 30% of ECM projects do not realize full success, according to discussions held with clients during 2008.1 Building the right team, identifying and articulating project goals, and making appropriate software choices are critical, but they don't guarantee success. Although there are numerous reasons for project failure, I'm going to jump on the bandwagon of change management as one of the root causes, and ride it through the final article of this series.

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•Part 5 of 5: ECM: Tips For Managing Change Effecitvely