Document Processing: BancTec And Data Service Form Document Outsource Partnership
BancTec, the outsourcing and electronic mailroom solutions company, and Data Service, a leading provider of managed services and BPO (Business Process Outsourcing) to the Italian financial and public administration sectors, have formed a partnership to offer technology intensive document processing managed services to the banking sector of the Italian market.
The powerful BancTec eFIRST platform, together with its vertical application know-how, will support Data Service's offering in becoming more efficient and responsive to its large customer base and in reducing the time it takes to process customer mail. The decrease in operational costs should result in enhanced customer service and acquisition. Moreover, the new strategy will offer strong automation for the processing of both existing and new customer correspondence. The Data Service / BancTec partnership will offer a highly efficient and accurate document processing service, reducing the cost of taking on and managing customer data.
"The partnership is a meeting of two leaders in their fields" commented Mike Peplow, President EMEA of BancTec Inc. "Data Service has been established in the Italian market since 1989, building an excellent track record of delivering value-added business process services to some of the largest organisations in the banking and public sectors. Data Service is the ideal partner, complementing our electronic mailroom solutions and we are looking forward to working with Data Service to develop the Italian market."
"BancTec's leadership in electronic mailroom technology enables the maximum automation of data capture and business process management, allowing Data Service to focus on the design of every complex process that rules outsource managed services, optimising our time-to-market and leveraging our human intervention," said Stefano Arvati, CEO and Chairman of Data Service.
About BancTec
BancTec helps clients around the world simplify the process of managing their information. Founded in 1972, the company provides a wide range of solutions for automating complex, high-volume and data-intensive business processes for clients in the financial services, manufacturing, government, services and utilities industries. BancTec's offerings include business solutions, business process outsourcing, and infrastructure services. With headquarters in Dallas and London, BancTec is privately owned with annual revenues of $345 million and serves more than 50 countries. For more information on how BancTec can help you optimize information management, visit www.banctec.com or call 1-800-BANCTEC.