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RSSCounty Clerk's Office Helps Protect Citizens' Privacy
June 5, 2008
•Case Study: County Clerk's Office Helps Protect Citizens' Privacy
When the state of Florida handed down a mandate requiring county clerks to remove personal data from public records, the Palm Beach County Clerk & Comptroller upgraded to a document imaging system that was truly ahead of its time.
Four years ahead of its time, to be exact.
The Palm Beach County Clerk & Comptroller's Office is an independent, constitutional governmental agency headquartered in West Palm Beach. At its head sits Clerk & Comptroller Sharon R. Bock, whose responsibilities include serving as the county's chief financial officer, auditor and treasurer, clerk of courts, county recorder and clerk of the board of county commissioners. The agency serves a local population of 1.2 million citizens from seven locations, and online at www.mypalmbeachclerk.com. In 2007, the office served nearly 1 million walk-in customers and more than 1 million telephone customers.
With such varied functions, the Clerk & Comptroller receives and processes millions of paper documents annually. These include "official records" such as mortgages, deeds, liens and marriage licenses, and "court records" such as traffic citations, complaints and final judgments. Documents arrive from many sources by mail or messenger, or are presented in person.
"Our paper volume is tremendous," said Un Cha Kim, chief operating officer of the Clerk & Comptroller's Office. "We receive over 20 million pages per year."
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