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•Guest Column: Change Management: Ensuring ECM Success By Preparing End-users For Automation

By Harold Hockman, Director of Professional Services, Optical Image Technology

Preparations for a successful ECM implementation do not happen overnight. They involve in-depth analyses of business processes; software that is both flexible and extensible in its integration capabilities; vision; and commitment. They also do not occur in a vacuum. When your enterprise makes the conversion from paper to electronic processes, you will want to pay as much attention to your workforce as you do your technology to ensure that your transition goes as smoothly as possible.

A good change management strategy is critical to the successful adaptation of your project. Accurately preparing your staff for the arrival of your ECM system can mean the difference between success and failure. One of the best ways to generate excitement about the transition is to include users from every area of your enterprise in the planning stage of your implementation.

Click Here To Download:
•Guest Column: Change Management: Ensuring ECM Success By Preparing End-users For Automation