Articles
Allen County, Indiana—Improved County Government With Electronic Document Management
August 17, 2010
•Case Study: Allen County, Indiana—Improved County Government With Electronic Document Management
By EMC Corporation
Like many local governments, Allen County is a paper-driven organization—relying on large quantities of multi-page paper documents and forms in order to transact business with the public and manage county departments. Although the goal of a completely paperless organization might be out of reach, the county nonetheless wanted to implement a centralized solution to reduce the inefficiencies and time required to receive, route, process, and file paper forms. For example, one job application might comprise seven or eight pages, including the resume, cover letter, and attachments. Given the current economic downturn and high unemployment, those eight pages might be multiplied up to 400 times for a single open position—leaving the HR department with the monumental task of copying, reviewing, and filing the paper applications. In addition, Allen County needed a more effective approach to ensuring compliance with the State of Indiana's regulations for retention and archiving of court documents, as well as easy access to historic information across all departments.
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